Privacy Policy

Willow Haven Therapy and Sydney Watson Pritchard, LPC-MHSP place a high priority on protecting your privacy. This privacy policy was created in order to demonstrate Willow Haven Therapy and Sydney Watson Pritchard's commitment to the privacy of website users. This policy explains what types of information is collected by Willow Haven Therapy and Sydney Watson Pritchard's website, willowhaventherapy.com, and how this information is used.

Disclaimer

Social media and this website are not therapy. Clinical services and advice will not be provided through this website. This website is for educational and informational purposes only. If you are a client that chooses to engage on this website or on linked social media pages, to protect your privacy, you will not be followed back by Willow Haven Therapy or Sydney Watson Pritchard. Your engagement with this website and the linked social media platforms are at your own risk, and Willow Haven Therapy and Sydney Watson Pritchard are not held liable if someone identifies you as a client. Any comments that may be racist or rude will not be tolerated and will be removed from this website or linked social media accounts.

Inquiry/DM Policy

In order to honor personal boundaries and ethical guidelines, Willow Haven Therapy and Sydney Watson Pritchard are unable to respond to every message received. To inquire about becoming a client, please utilize the contact information for the current location(s) that Willow Haven Therapy and Sydney Watson Pritchard are practicing at (currently Willow Haven Therapy). If you are in crisis, please contact 911 or go to your nearest emergency room.

What Personally Identifiable Information is Collected

Depending on how you provide your information, you are voluntarily providing us with contact information (such as your name(s), e-mail address, phone number), and any other information that you choose to provide. We may use this information for specific, limited purposes.

You are responsible for ensuring that all personal information you provide is maintained and kept current.

You may always opt out, either now or at any time in the future, if you do not wish to receive responses to any submission inquiries.

IP Addresses

The website uses your IP address to help diagnose problems with the server, to administer willowhaventherapy.com, and for statistical metrics used to track website visitor traffic.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. We use cookies to collect information about your browsing activities over time and across different websites following your use of our services. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. In some circumstances, this will prevent you from taking full advantage of the website.

How Your Information May Be Used

We use your personal information to provide you with personalized service; to respond to your inquiries; for internal record keeping; etc. You may choose to opt out at any time, which will cease all communications from us. We may also use your information to track visitors of our website. This lets us see which of our features are the most popular so we can better serve our users' needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.

Security & Email Privacy

Unfortunately, the transmission of information via the internet or email is not completely secure. Although, we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through the Website or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal data against loss, theft and unauthorized use, access or modification.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. Willow Haven Therapy and Sydney Watson Pritchard do not provide, sell, or rent email addresses to anyone.

External Links

willowhaventherapy.com includes links to external websites. These links do not fall under the willowhaventherapy.com domain, and Willow Haven Therapy and Sydney Watson Pritchard are not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

Complaints

In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at willowhaventherapy@protonmail.com and we will endeavor to deal with your request.

Modifications

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms. This privacy policy was last updated on October 24th, 2023.